Front Office in Smithville-TN

$75.99/month + $50 activation
(NO Per Minute Charges for Local Numbers)

Industrial-Strength Auto Attendant Solutions

Solaxis FRONTOffice is a full-featured call forwarding and routing system designed for individual users and businesses of all sizes. FRONTOffice professionally greets callers and directs them to the right person or department with or without the assistance of a receptionist. Our schedule-based routing service increases your control by determining call destinations based on time of day or day of week. Access our fluid online control panel to update, make changes to or completely redesign your system in a matter of minutes. No longer will you have to “submit a work order” to get what you need accomplished. FRONTOffice is a new generation of user-controlled telephony services that puts the power of control in your hands. Use FRONTOffice to receive general faxes and voice mail electronically. Forward your messages electronically to anyone worldwide. The robust FRONTOffice auto-attendant can be customized to offer callers up to 12 key-pad options (1-9, 0, * and #) to be directed to any phone number, hunt group, department or informational message and more. Now you can have all the benefits of expensive hard-wired phone systems without the extra cost. Free customer support is included for the life of your account and upgrades are provided at no additional charge. Here are just a few of our FRONTOffice features:

  1. Full-featured Auto-Attendant
  2. Call Forwarding using ordered or simultaneous hunt groups
  3. Group Messaging and Delivery
  4. Web-enabled voice mail
  5. Web-enabled faxing Services
  6. “Click-to-play” and “Click-to-view” notification links
  7. Customized Greetings which can be uploaded from any Internet connection
  8. Online Control Panel with complete mastery over all aspects of programming

Feature Details

Access Messages Online

Save over 80 voice messages and 52 faxes in your web center. Forward voice or fax messages via email.

Automated Menus

FrontOffice allows you to configure menus of keypad options based on your specific business needs. Menus allow callers to use the phone keypad to reach the people, departments or information they need.

Automatic Call Back

When a voicemail message is left in your Solaxis voicemail box, the system “captures” the caller’s phone number and allow you to call that person back by touching 2 keys while listening to the message.

Built-in $0.03 Calling Card

Get domestic $0.03 a minute long distance rates anywhere in the USA.

Bulletins

Bulletins provide outgoing information to callers such as hour of operation, driving directions etc.

Call Transfer

Receive a call through Solaxis and transfer that caller to any other phone or extension.

Click-to-Play Notification

Click-to-Play notification is an electronic message sent from a web-enabled voice mail system to either an email address or cell phone destination. The notification will include a clickable link that immediately places the voice message into audible playback.

Customer Service 7 Days a Week

Get access to live help for any service question.

Dial by Extension

Dial by Extension allows a caller to enter the extension number of the person they wish to reach. Providing a match is found, the system will transfer the call to the appropriate person’s phone number.

Dial by Name

Dial by Name allows callers to enter the first few letters of a person’s last name. Provided a match is found, the system will transfer the call to the appropriate person’s phone number.

Electronic Message Archive

Click-to-View notification is an electronic message sent from a web-enabled fax message system to either an email address or cell phone destination. The notification will include a clickable link that immediately places the fax message into a visual display.

Extensions

Extensions provide each user associated with the SmartOffice a personal 2 to 5 digit number just like expensive phone systems.

Fax store and forward

Solaxis, along with answering calls, receives and stores faxes. Callers wishing to send a fax simply enter your Solaxis number into their fax machine and Solaxis does the rest. Solaxis stores the fax which may be viewed and printed by logging into your personal web site.

Faxes and Voicemail via Email

No need for a fax machine! View faxes and hear voice mail on the web. Store messages online, or forward to others as an email attachment. Faxes can also be forwarded to any fax machine or print faxes on your local printer.

One number that goes where you go

SmartNumber seamlessly transfers calls to your office, cell, home, up to 9 locations after 3 or more rings. Or set your own call-routing schedule based on day of week or time of day via the web.

Full-Featured Voice Mail

Easy-to-use features with your own private local or toll-free number. Instant Call Back lets you return calls with 2 keys… perfect while on the road!

Group Voicemail

If your FrontOffice is configured with additional voicemail boxes, you may create group distribution lists to send and forward voicemail messages.

Instant New Message Alert

Get immediate email, pager or cell phone text message notification of new voice mails or faxes.

Message Alert

Get immediate email, pager or cell phone text message notification of new voice mails or faxes.

New Message Notification

Message notification allows any pager, cell phone or email address to receive a short message alerting that a fax or voicemail has just been received.

On line Call History

On-line call history allows you to view a record of all calls in and out of your Solaxis service.

One Number Message Center

One number receives both voice mail and faxes.

Ordered Hunt Groups

Ordered hunt groups allow you to create list of phone numbers that are called in a specific order. The caller is placed on hold and is played hold music. The first person in the Hunt Group to answer the phone will receive the call.

Receptionist Routing

Your FrontOffice number, when called, can deliver calls to a specific number (usually a receptionist) and if that number is busy or unanswered, FrontOffice will route the caller to a menu of options so the caller can still reach the person or information they need.

Scheduled Greetings/Menus

The Weekly Schedule feature allows you to automatically activate different Menus based on time of day and day of week.

Script Generator

Once a Menu or Bulletin has been created, print out a script template to assist you in recording the greeting.

Simultaneous Hunt Groups

Simultaneous Hunt Groups allow you to create list of phone numbers that are all called at the same time. The caller is placed on hold and is played hold music. The first person in the Hunt Group to answer the phone will receive the call.

Store Messages Online

Save over 80 voice messages and 52 faxes in your Solaxis web center for access anytime.

Virtual Call Screening

Callers are prompted to record their name and automatically put on hold. You are messaged whether to accept the call or send them to voice mail.

Voicemail

Voicemail messages may be listened to from any touch-tone phone or through the Web.

Web Administration

Each Solaxis product comes with an easy to use Web administration web site. Through the web site, you may change or modify virtually all aspect of your service including creating or changing Menus and Bulletins, setting up or changing the Weekly Schedule and much more depending on what service you have.

Pricing

The FRONTOffice is priced at $75.99 per month with no hidden charges or per minute fees. Taxes and regulatory fees do apply.

Add ons

Live Answer

Would you like to add a live presence to your Solaxis Front Office? Through Solaxis’ sister company Sound Telecom you can have live agents waiting by 24x7x365 to answer your phones professionally friendly and courteously. Call a Solaxis representative to find out more.

Toll Free Number

Add a toll-free number to your FRONTOffice Auto Attendant for just $8.99/month + $0.03/minute.

Solaxis provides nationwide service. However, if you’d like to browse our directory of service areas click here.